Returns & Exchange Policy

At Mane Hair Obsession, we take pride in offering premium-quality hair products that empower confidence and self-expression. If you’re not completely satisfied with your purchase, we’re happy to assist with returns and exchanges under the following conditions.

Order Cancellations

• You may cancel your order within 1 hour of placing it by contacting our support team.

• Once processing has begun and the order has shipped, we are unable to cancel it.

Returns & Exchanges

We gladly accept returns and exchanges of unused items within 15 days of receiving your order.

To be eligible for a return or exchange:

• The hair must be in its original condition—unworn, unaltered, and unstyled.

• All tags, labels, and packaging must remain intact.

• Final sale items and purchases made using discount codes are not eligible for returns or exchanges.

Refunds

• Approved returns will be refunded in the form of store credit, which can be used toward future purchases.

• Refunds will not be issued to original payment methods.

Return Shipping

• Customers are responsible for covering return shipping costs, unless the return is due to a mistake on our part or a defective product.

Defective or Damaged Products

If you receive a defective or damaged item, please contact us immediately with photos or videos as proof. We’ll gladly replace the item or issue store credit as appropriate.

We’re committed to making sure you love your Mane Hair Obsession experience! If you have any questions, feel free to reach out through our Contact Us page.